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Life Work Balance

As much as we live and breathe marketing at WJ, we also understand the importance of life outside of work. Employee Flex Days, variable work hours and the option of working from home are just a few ways WJ has embraced an adaptable work environment.

Learn & Deploy

No two days are ever the same at WJ and that’s just how we like it. Every day presents a new challenge that we tackle with passion, and with that challenge comes the chance to learn and grow.

Growth & Opportunity

We believe in long-term partnerships – not only with our clients, but with our employees as well. As WJ continues to grow, so do the opportunities.

  • Web/Digital Developer Contractor - Calgary, AB

    Developers will use their expertise and knowledge of the industry practices to perform various development tasks such as coding, app development and web development. Developers must be technically savvy with a flair for creativity and innovation. They need to be able to work in high-pressure environments and adhere to strict deadlines. Being a team player and having excellent communication skills also are important. The ideal candidate will demonstrate friendly and professional interpersonal skills, is self-motivated, highly organized, and above all passionate about everything to do with the web. We are looking for a learning individual, not afraid of working in a fast-work environment.

    We all have a voice at William Joseph, and we are all expected to use it. We don’t let our egos get in the way of innovation. At William Joseph, everyone’s opinion matters, and idea generation is the most important product of our collaboration as a team.

     

    Accountabilities

    Increases Efficiencies in the Creative Department and William Joseph
    • Research and development with new technologies
    • Ability to strongly contribute to a team atmosphere, while drawing from their individual experience and skills
    • Ability to work efficiently to adhere to project deadlines
    • Capable of creating high quality and well-tested code in a fast-paced agency environment
    • Hand-coding websites using web technologies that include HTML, CSS, PHP, and JavaScript
    • Build websites that validate in both HTML and CSS according to World Wide Web Consortium (W3C) standards
    • Cross-browser and cross-platform testing
    • Documenting code
    Understanding Client Needs
    • Delivering client training in written documentation and in person
    • Consulting and providing recommendations where appropriate to enhance functionality of client projects
    • Demonstrates incredible attention to detail, leaving no stone unturned to ensure that the client receives excellence in service and quality design, remaining within the predetermined scope and timelines set for a project
    Maintains a Positive Influence as an Employee and Carries out General Duties
    • Exemplifies the William Joseph Experience through day-to-day actions
    • Formats all documents according to William Joseph brand standards
    • Manages multiple projects and maintains tight timelines, often working around strict and sometimes sudden deadlines
    • Demonstrates creative, dynamic, flexible approaches to problems and resolves issues in a timely and professional manner
    • Supports other team members in a fast-paced, controlled chaotic environment, often working long hours and occasionally evenings or weekends to meet deadlines
    • Logs all hours to Intervals daily

    Proficiencies and Attributes

    • Ajax and JavaScript Frameworks (jQuery in Particular)
    • ActionScript
    • Mobile Web, Responsive and Application Development
    • Object Oriented Programming/Analysis/Design
    • Working with client technologies PC/Mac, Photoshop, Illustrator, InDesign
    • Strong sense of project ownership and pride in finished work
    • High attention to detail
    • Desire to push the boundaries of our technology
    • Highly passionate about the web and technology, and take pride in everything they work on, no matter how big or how small
    • Strong problem-solving skills
    • Strongly organized and very professional
    • Broad and extensive knowledge of the software development process and its technologies
    • Strong knowledge of computer languages, such as Java, C++, PHP, and SQL
    • Strong background in coding
    • Strong knowledge of user interfaces, HTML technologies and web frameworks

    Qualifications

    • A post-secondary degree or diploma in computer science, web design certification, or equivalent work experience
    • Depth knowledge of XHTML/CSS and PHP
    • Experience with database technologies, particularly MySQL
    • Experience with Content Management Systems, particularly WordPress and MODx
    • Experience with database creation and maintenance
    • Experience with developing mobile optimized websites and apps
  • Creative Director Calgary, AB

    William Joseph (WJ) is a full-service marketing agency that achieves results through sound strategic thinking and bold creative design. As a team, we are collaborative, open-minded, dually analytical and creative, and close-knit. We aim to live without ego, celebrate differences, and become better every day.

    WJ is seeking a Design Director/Creative Director to join and lead our experienced design team. This role will be responsible for facilitating and ensuring the creation of exceptional design work.

    The ideal candidate is a servant leader who believes in individual empowerment and who will work to help elevate and hone the unique perspectives and creative vision of other members of the creative team. The ideal candidate will also love acting as a working manager and will take on creative projects big and small. We are looking for the whole package: a bold, egoless creative talent who is an inspiring leader and a collaborative team member who empowers others. We also need a Director who is as comfortable designing a website or sales collateral as they are designing a comprehensive brand identity from the ground up.

    These days, change is the only constant. To thrive, one needs to wake up every day excited by the potential for new challenges. While it is important to have all the skills we list below, the most important skill of all is the ability to motivate and inspire your team to reach ever higher levels of creativity and performance in a dynamic environment. WJ’s new Design Director should have a finger on the pulse of the industry. We are seeking a candidate who does not just elevate the design team to exciting new heights but helps evolve the agency itself as we execute on our five-year plan.

    Accountabilities

    Meet Client Needs and Exceed Expectations

    Empower the design team to do their best work, create exceptional design concepts in multiple mediums, and ensure excellence in the design work WJ delivers to clients.

    • Develop creative solutions built upon a deep understanding of clients’ businesses, industry, audiences, marketing objectives and strategy
    • Contribute extensively to the strategic direction of clients’ brands
    • Create exceptional design concepts and clearly present those ideas to the team and the client
    • Empower a multi-disciplined design team to do their best work, providing guidance to help them develop and hone their own vision for client work
    • Collaborate with the team to maintain high standards for execution and attention to detail in every aspect of creative work
    • Work with clients and the team to clearly understand the parameters and scope of each account and project
    • Demonstrate incredible attention to detail, leaving no stone unturned to ensure that clients receive excellence in service and quality design, remaining within the predetermined scope and timelines set for a particular project
    • Build strong relationships with clients and assist in deepening clients’ knowledge and understanding of marketing and design
    • Act as a point of escalation for clients and internal team members alike
    Agency Improvement

    Drive the constant evolution of WJ’s client work and the agency as a whole.

    • Work with the CEO, Directors, and the rest of the WJ team to set and calibrate the vision and direction for design services in the agency and advise on trends in design, including identifying opportunities to improve or add to WJ’s design offerings
    • Look tirelessly for innovative news ways to improve client work and spearhead the continuous development of WJ’s design techniques
    • Nurture the agency’s culture and set high expectations to deliver bold, effective, integrated work
    • Work with Directors and the rest of the team to improve and streamline processes wherever possible
    • Develop and maintain standards, deliverables, templates, and policies that ensure excellent client work
    • Proactively anticipate workforce needs and work with the Directors to secure needed capacity, through hiring and partnership development
    • Maintain immersion in new media trends and marketing industry trends
    Manage, Motivate and Develop Team

    Manage, motivate, and develop the design team.

    Manage

    • Coach and mentor design team
    • Ensure all processes and procedures involving design are upheld
    • Work with CMAs and traffic managers to appropriately assign projects; follows up with staff to ensure smooth workflow and that timelines and budgets are being met
    • Build and develop a best-in-class team that is passionate, energized, and motivated to succeed
    • Lead the hiring of all design staff
    • Break silos between teams

    Motivate

    • Set an inspiring, positive, and empowering leadership tone for the design team
    • Establish and maintain a positive office environment and nurture a culture of mutual respect, transparency, empowerment, accountability and creativity
    • Work with Directors and others in WJ to address performance issues in a timely, professional, and effective manner

    Develop

    • Develop members of the design team, helping them to become relatively independent and capable art directors in their own right
    • Lead design reviews
    • Work to improve team’s knowledge of design and general industry trends
    • Lead culture of real-time feedback to support people’s development
    • Provide constructive feedback to staff in a sensitive and motivating way
    • Evaluate direct reports at the end of probationary period
    • Evaluate direct reports annually for annual review
    • Identify development opportunities for staff to ensure that WJ utilizes innovative design and creative concepts
    Maintain a Positive Influence as an Employee and Carry Out General Duties

    Exemplify the William Joseph experience through day-to-day actions.

    • Manage multiple projects and maintain tight timelines, often working around strict and sometimes sudden deadlines
    • Demonstrate creative, dynamic, flexible approaches to problems and resolve issues in a timely and professional manner
    • Support other team members in a fast-paced, controlled chaotic environment, sometimes working longer hours and occasionally evenings or weekends to meet deadlines
    • Log all hours to Intervals
    • Other duties as required
    William Joseph Ambassador

    Represent William Joseph externally.

    • Act as a company advocate and embody WJ values
    • Effectively represent the WJ culture and act as the ambassador of the creative team at client social events, speaking engagements, and other affairs deemed important by the marketing strategy and CEO
    • Create and host seminars
    • Attend business development meetings and support sales at William Joseph
    • Speak publicly as one of the designated “storytellers” for WJ and its brand
    • Build and leverage an effective network of design professionals inside and outside the firm to support future growth

    Proficiencies and Attributes

    Interpersonal

    • Professional, diplomatic, and good judgement
    • Excellent leadership abilities and interpersonal skills
    • A servant leadership philosophy
    • Dually analytical and creative
    • An ability to guide without directing
    • Ability to build long-term client relationships and create an exceptional client experience
    • Experience with creating new ideas and solutions and applying existing ideas in new ways to solve business problems
    • Highly motivated, flexible, and decisive
    • Excellent communication skills, including written communications, speaking and presentation development and delivery
    • Desire to push the boundaries of current offerings
    • Highly passionate about design, taking pride in project, no matter how big or how small

    Technical

    • Broad and extensive knowledge of new and traditional media design, weighted towards new media
    • Experience with user centered design techniques and a willingness and ability to improve WJ’s capabilities in this area
    • Proficient in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, After Effects, and Adobe XD
    • Knowledge of digital illustration, video production, space branding, experience marketing, and copywriting are considered an asset
    • Ability to articulate technical creative ideas to laymen and present a strong rationale for decisions
    • Strong understanding of adjacent areas of digital marketing, including but not limited to coding, SEO, digital advertising, etc.
    • Proficiency designing in Keynote and PowerPoint considered an asset

     Qualifications

    • Art degree or equivalent combination of experience and instruction
    • 6+ years of related industry experience in new media, including website design, UX, UI, information architecture, interactive experience design, digital advertising, and/or motion graphics
    • 6+ years of experience in visual brand identity development, corporate design, advertising design and/or publications design
    • All backgrounds will be considered and weighted against the needs of the agency with a preference for new media and brand development experience
    • Excellent design portfolio in the above areas
    • Management experience and experience working in a collaborative cross-functional team is a must
  • Graphic Designer Calgary, AB

    The Graphic Designer is responsible for creating various marketing materials for William Joseph and its clients. Ultimately, they are versatile, and have strengths in a variety of traditional and digital design techniques.

    We all have a voice at William Joseph, and we are all expected to use it. We don’t let our egos get in the way of innovation. At William Joseph, everyone’s opinion matters, and idea generation is the most important product of our collaboration as a team.

     

    Accountabilities

    Increases Efficiencies in the Creative Department and William Joseph
    • Interprets creative briefs and design material as requested by the Creative Director, Operations Manager, and Account Managers
    • Clarifies design issues and thinks creatively to produce new ideas and concepts
    • Contributes ideas and designs artwork to the overall brief
    • Presents finalized ideas and concepts to Creative Director
    • Manages more than one design brief at a time and allocates the relevant amount of time according to the parameters of the job
    • Incorporates a wide range of media (including photography and computer-aided design software) into projects
    • Demonstrates consistency in overall design decisions when working on campaigns
    • Provides layout design, annual reports, logo design, illustration, and occasional magazine ad concepts
    • Chooses stock and other special print specifications such as die cuts, varnishes, foils, embosses, and metallic inks
    Manages Projects and Contributes to the Success of the Creative Team
    • Ensures clean prepress production on pieces before printing (i.e., alignment, spellcheck, etc.)
    • Methodically proofreads to produce accurate and high-quality work
    • Secures and maintains proper image size and quality
    • Ensures colour correction and management throughout project
    • Ensures that all files follow William Joseph’s filing system and clean prepress production
    • Follows department processes
    • Provides electronic files and all associated materials to printers according to their specifications
    • Ensures that all images are in CMYK format and are at a resolution of 300dpi, unless otherwise noted in original quote
    • Provides the printer with a specifications document
    • Checks the designs to make sure everything lines up and there are no discrepancies
    • Carefully checks printer proofs to ensure that quality expectations are met
    Understanding Client Needs
    • Works with the Creative Director, Accounts Team and the Strategy Team to make sure the projects created achieve client goals and objectives
    Maintains a Positive Influence as an Employee and Carries out General Duties
    • Exemplifies the William Joseph Experience through day-to-day actions
    • Formats all documents according to William Joseph brand standards
    • Demonstrates incredible attention to detail, leaving no stone unturned to ensure that the client receives excellence in service and quality design, remaining within the predetermined scope and timelines set for a project
    • Manages multiple projects and maintains tight timelines, often working around strict and sometimes sudden deadlines
    • Demonstrates creative, dynamic, flexible approaches to problems and resolves issues in a timely and professional manner
    • Supports other team members in a fast-paced, controlled chaotic environment, often working long hours and occasionally evenings or weekends to meet deadlines
    • Logs all hours to Intervals daily

    Proficiencies and Attributes

    • Positive and professional
    • Ability to meet deadlines in a fast-paced environment
    • Creative and imaginative in day-to-day work
    • Excellent written and interpersonal communication skills
    • Works well independently and works well in a team, with printers, copywriters, photographers, other designers, account executives, website designers and marketing specialists
    • Superior craft (neatness)
    • Excels at communicating a message clearly, using image and text
    • Possesses knowledge of the video production process
    • Possesses knowledge and experience with photography
    • Clearly understands image compression, file correction, and optimization techniques
    • Experience in proofing, preflighting, preparing and press-checking files are extremely important for Print Production Artists
    • Strong understanding of adjacent areas of digital marketing, including but not limited to coding, SEO, digital advertising, etc.
    • Proficient in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, After Effects, and Adobe XD

    Qualifications

    • Three years’ experience as a graphic and/or digital designer
    • Minimum level of education: two-year (diploma) to four-year (degree) program in graphic design/visual communications
    • Software proficiency in MAC-based programs: Adobe InDesign, Illustrator, Photoshop, a must
    • Computer literate in Microsoft applications (i.e., Word, Excel)
  • Content Writer - Social Media Calgary, AB

    The Content Writer is responsible for writing various forms of content, from social media content and blog posts, to ad and web copy. While Content Writers must have the ability to work across a range of media and formats, this position will focus heavily on social media content creation. The candidate will be responsible for developing and implementing monthly content, as well as managing engagement and growing the accounts of multiple clients across a variety of industries. The Content Writer works in close partnership with the Content Manager, Digital Analysts, the Director of Strategy, Strategists, Art Directors, and the Creative Director.

    We all have a voice at William Joseph, and we are all expected to use it. We don’t let our egos get in the way of innovation. At William Joseph, everyone’s opinion matters, and idea generation is the most important product of our collaboration as a team.

    Accountabilities

    Social Media Content Creation and Management
    • Develop and execute results-driven social media strategies for a variety of clients
    • Curate, write, and schedule engaging content for assigned clients, representing each unique client brand in an authentic, compelling and differentiating manner
    • Create and follow a system to consistently and systematically ensure content performance, continuously improving content through data and metric analysis
    • Lead the creation and editing of photo, graphic, and video content for social media
    • Lead client account engagement, including interacting with users and responding to messages, inquiries, and comments on social platforms
    • Actively engage in client relationship management, working closely with the Content Manager to ensure the quality of all project work as it aligns with client needs, the client’s brand, and William Joseph expectations
    • Review analytics and create monthly reports on key metrics and findings
    • Maintain social media timelines to keep projects on-track and on-budget
    • Stay apprised of current social media trends and best practices, continually adapting strategies to keep content relevant and timely
    • Become a trusted advisor for clients, sharing best practices and helping each client grow their business through the lens of social media

     

    Grow Businesses Through Persuasive Content
    • Demonstrate high attention to detail in all work
    • Work with members of the Strategy team to fully understand a client’s (internal and external) core message and target audience, developing unique content representative of each client
    • Grow account followings with targeted and engaged audiences
    • Produce original, clear, and credible ideas/messages/scripts for many mediums and channels, including blogs, web copy, and proposals where necessary
    • Proof and edit various documents following provided guidelines
    • Aid in the development of content strategies
    • Work closely with the Digital team to optimize content for search engines and lead generation
    • Support the Digital team with social media ad management and boosted posts
    • Conduct regular analytical reports and recommendations to improve content strategies/tactics
    • Responsible, along with the Content Manager and the Director of Strategic Marketing, for checking that all content being advertised is truthful and complies with codes of advertising practice

     

    William Joseph Culture Ambassador
    • Exemplify the William Joseph Experience through day-to-day actions
    • Observe and respect all William Joseph processes in place
    • Manage multiple projects and maintain tight timelines, often working around strict and sometimes sudden deadlines
    • Liaise with clients and colleagues, and meet with project team members to consider content requirements
    • Demonstrate creative, dynamic, and flexible approaches to problems and resolve issues in a timely and professional manner
    • Be open to feedback from multiple areas of the agency
    • Communicate efficiently and effectively with the rest of the team
    • Maintain a positive attitude during periods of heavy workload

    Proficiencies and Attributes

    • Attention to detail and good judgement
    • Passion for social media and proficiency with major platforms and management tools
    • Effective and versatile writing style that spans many mediums, channels, and platforms
    • Highly motivated, flexible, and decisive team player
    • Strong relationship management abilities, engaging with clients in a respectful and timely way
    • Adequate knowledge of Search Engine Optimization (SEO)
    • Detailed knowledge of social media advertising
    • Ability to put ego aside and receive constructive feedback with a positive attitude
    • Strong time and project management skills, including the ability to multi-task
    • Fast learner with the ability to work well under pressure and meet deadlines in a fast-paced environment
    • Accuracy in terms of grammar and information – content must not be misleading

    Qualifications

    • Degree in Marketing, Communications, or related field
    • A minimum of two years of experience in a writing role
    • Experience with Hootsuite, Planoly, HubSpot or other similar platforms is valued
    • Experience in photography and videography for social use is considered an asset
    • Computer literate in Microsoft applications (i.e., Word, Excel, etc.)

     

    It is essential to have an appreciation of working in the marketing industry and what it involves. A strong portfolio of work should be prepared to demonstrate abilities.

  • Client Marketing Advisor Calgary, AB

    As Client Marketing Advisor (CMA), the focus of the role is to manage, maintain, collaborate, and develop relationships with William Joseph’s clients. The primary goal is to ensure the smooth, effective running of the marketing services requested and the maximization of revenue through product and program development. The CMA serves as the clients’ primary point of contact.

    The CMA is responsible for being the client’s representative at William Joseph, as well as William Joseph’s representative at the client’s organization. The CMA must ensure that a client receives the best possible product and service by establishing and maintaining the William Joseph experience on each account.

    Internally, the CMA must function as team facilitators and communicate the client’s needs clearly to the entire team. The CMA must also develop and maintain a good working knowledge of the client’s business and must develop good working relationships with all clients to ensure repeat business, as well as referrals. This position is considered a management position and is overtime exempt.

    We all have a voice at William Joseph, and we are all expected to use it. We don’t let our egos get in the way of innovation. At William Joseph, everyone’s opinion matters, and idea generation is the most important product of our collaboration as a team.

     

    Accountabilities

    Client Management and Strategic Advisor
    • Ensures clients understand and sign off on all contracts and amendments before beginning or continuing a project
    • Develops deep understanding of client’s business, goals and objectives
    • Faithfully observes the William Joseph client service process without exception
    • Monitors projects for scope and amends contracts with client written approval
    • Understanding client needs and provides strategic recommendations
    • Executes each account’s business, listens to client, responds to calls/emails in a timely manner
    • Ensures all required materials are acquired from the client for project development
    • Provides clients up-to-date information on their projects
    • Finds innovative ways to serve clients who are non-responsive to traditional project steps and processes
    • Provides education and training to client to ensure client understanding
    • Ability to problem solve and provide recommendations and advice to client at every turn

     

    Project Management/Management of Internal Team and Resources
    • Updates all docket contracts, pertinent changes, revisions and information relevant to the job
    • Ensures Intervals information remains current for client account projects
    • Oversees projects to stay on time and on budget and are completed within the assigned timeframe allocated for the project, while managing client expectations
    • Provides clear and concise direction and support to members of the project team
    • Assists in the creation of creative briefs for all projects to ensure all aspects of a project are clearly documented and confirmed
    • Reviews and oversees all proofs that leave the shop and are the last set of eyes from a quality control perspective on a project before it is finalized by the client or a printer
    • Arranges, facilitates and documents meetings between departments to complete client projects
    • Ensures the Director team is aware of the status of all projects and deadlines
    • Communicates objectives, concerns and any changes to a project status to the Director team
    • Provide departments with client feedback at end of projects
    • Expertly manages client expectations
    • Extremely detail oriented
    • Ensures clients understand project schedule and that delays affect timelines and deliverables
    • Prepares and provides a project brief to the client to ensure all aspects of a project are clearly documented and confirmed

     

    Maintains a Positive Influence as an Employee and Carries out General Duties
    • Exemplifies William Joseph experience through day-to-day actions
    • Acts as company advocate and embodies William Joseph values
    • Formats all documents according to William Joseph brand standards
    • Demonstrates incredible attention to detail, leaving no stone unturned to ensure that the client receives excellence in service, remaining within the scope and timelines for a project
    • Manages multiple projects and maintains tight timelines, often working around strict, and sometimes sudden deadlines
    • Demonstrates creative, dynamic, flexible approaches to problems and resolves issues in timely and professional manner
    • Supports other team members in a fast-paced, controlled chaotic environment, often working long hours and occasionally evenings or weekends to meet deadlines
    • Logs all hours on Intervals

     

    Proficiencies and Attributes

    • Positive, professional, creative and imaginative in day-to-day work
    • Ability to meet deadlines in a fast-paced environment
    • Excellence in written and oral communication including outstanding presentation skills
    • Excellence in interpersonal skills, especially in situations involving consensus and team building with strong problem-solving skills related to program and account management
    • Relationship management skills; demonstrated skills in negotiation and leadership
    • Works well independently and as a team; motivated self-starter able to work in a client-focused environment

    Qualifications

    • Bachelor’s degree and experience in marketing, communications and advertising
    • 5 years or more experience in an account service capacity

See a position that interests you?

Apply today at careers@williamjoseph.com